We're looking for an energetic and service-driven Operations Manager who is ready to make an impact. This is an opportunity to play a key leadership role at a well-established select-service hotel, helping drive operational excellence, support a strong team culture, and deliver exceptional guest experiences.

If you're passionate about hospitality, enjoy leading teams, and thrive in a fast-paced environment where every day brings new opportunities, we'd love to meet you.

What You'll Do

As Operations Manager, you'll oversee the day-to-day operations of the hotel and work closely with the General Manager to ensure the property runs efficiently and successfully.

Lead Daily Operations

• Manage daily hotel operations to ensure outstanding guest service and operational efficiency.
• Monitor performance, labor productivity, and expenses while maintaining high-quality standards.
• Support the achievement of financial and operational goals.

Develop and Support Your Team

• Train, coach, and mentor associates on brand standards, service excellence, and operational procedures.
• Foster a positive, team-oriented culture focused on accountability, growth, and guest satisfaction.
• Assist with scheduling, performance management, and staff development.

Deliver Exceptional Guest Experiences

• Ensure guests receive friendly, responsive, and memorable service throughout their stay.
• Address guest concerns promptly and professionally.
• Maintain quality standards across all departments.

Maintain Brand and Operational Standards

• Ensure compliance with brand requirements, company policies, and operational procedures.
• Help implement new initiatives, programs, and best practices to improve hotel performance.

Promote Safety and Security

• Conduct regular inspections to ensure the property is clean, safe, and well-maintained.
• Support adherence to safety, security, and regulatory standards.

Collaborate Across Departments

• Partner with Front Desk, Housekeeping, Maintenance, Sales, Revenue Management, Human Resources, and Accounting teams to achieve property goals.
• Promote effective communication and teamwork across all areas of the hotel.

What We're Looking For

Preferred Qualifications

• Hotel operations or supervisory experience, preferably with a major hotel brand such as Marriott International.
• Demonstrated ability to lead and motivate teams in a hospitality environment.
• Knowledge of hotel operations, guest service standards, and compliance requirements.
• Experience with labor management, cost controls, and inventory management.
• Strong understanding of brand standards and operational procedures.

The Ideal Candidate

You are:

• A hands-on leader who enjoys supporting and developing team members.
• Passionate about hospitality and creating exceptional guest experiences.
• A strong communicator with excellent problem-solving abilities.
• Organized, detail-oriented, and able to manage multiple priorities effectively.
• Skilled at building positive relationships with associates, leadership teams, ownership groups, and guests.

Why You'll Love Working With Us

• Opportunity to grow your hospitality management career.
• Supportive and collaborative work environment.
• Meaningful leadership role with direct impact on hotel performance.
• Team culture focused on service excellence, respect, and professional development.
• The chance to make a difference for both guests and employees every day.

If you're ready to take the next step in your hospitality career and help lead a team committed to excellence, we encourage you to apply.

Daily Pay Available | Hotel Discounts | Growth Opportunities

Must be available to work flexible shifts, including both 3:00 PM–11:00 PM and 11:00 PM–7:00 AM.

Are you passionate about hospitality and creating exceptional guest experiences? We're looking for a friendly, dependable, and service-oriented Front Desk Agent to join our hotel team.

As the first and last point of contact for our guests, you'll play an important role in creating memorable stays and ensuring every guest feels welcomed, valued, and cared for. If you enjoy working with people, solving problems, and being part of a supportive team, we'd love to hear from you.

Why You'll Love Working With Us

• Daily Pay Available – access your earned wages when you need them
• Employee discounts on hotel rooms and travel opportunities
• Career advancement opportunities within a growing hospitality company
• Ongoing training and professional development
• Positive, team-oriented work environment
• Stable employment with opportunities for growth
• A workplace that values teamwork, respect, and exceptional guest service

What You'll Do

Deliver Outstanding Guest Service

• Welcome guests with a warm, professional, and friendly attitude.
• Efficiently manage guest check-ins and check-outs.
• Respond to guest questions, requests, and concerns promptly and professionally.
• Provide information about hotel amenities, services, and local attractions.
• Help create memorable guest experiences through personalized service.

Manage Front Desk Operations

• Answer incoming phone calls and respond to guest inquiries.
• Process reservations, room assignments, and payment transactions accurately.
• Maintain guest records and ensure data accuracy.
• Assist with balancing cash drawers and completing shift-related reports when required.

Support Hotel Operations

• Communicate effectively with housekeeping, maintenance, and management teams.
• Assist with resolving guest issues and operational challenges.
• Help maintain a clean, organized, and welcoming front desk and lobby area.
• Follow all company policies, procedures, and brand standards.

Ensure Guest Safety and Satisfaction

• Monitor hotel activity and report concerns appropriately.
• Assist with emergency procedures and guest needs when necessary.
• Maintain professionalism and confidentiality at all times.

What We're Looking For

Preferred Qualifications

• Previous hotel, hospitality, customer service, or front desk experience preferred.
• Experience with hotel reservation or property management systems is a plus.
• Cash handling and basic computer skills.

Skills & Qualities

• Outstanding customer service and communication skills.
• Positive attitude and professional appearance.
• Strong attention to detail and organizational skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Dependable, flexible, and team-oriented.
• Strong problem-solving abilities and a guest-first mindset.

Schedule Requirements

This is a flex-shift position. Candidates must be available to work:

• 3:00 PM – 11:00 PM
• 11:00 PM – 7:00 AM
• Weekends and holidays as needed

Flexibility is essential, as schedules may vary based on business needs.

Join Our Team

If you enjoy meeting new people, providing exceptional service, and being part of a team that values hospitality and professional growth, we'd love to welcome you to our hotel family.

Apply today and start building your career in hospitality!

General

1. Ensure the best possible lodging experience for each guest, within the framework of ESA operating guidelines.

2. Execute and follow the preventative maintenance procedures and guidelines. 

3. Follow proper grooming and appearance guidelines. 

4. Wear a provided maintenance uniform and name tag always on property. 

5. Order and install small maintenance items as needed for repair, under direction of Assistant General Manager. 

6. Complete tasks and assignments on the daily Maintenance Checklist. 

7. Complete Maintenance Request Forms within 24 hours. 

8. Complete Preventive Maintenance program on a timely basis. 

9. Respond to maintenance emergencies timely, on a 24-hour call basis. 

10. Assist with carrying dishware items to rooms when requested. 

11. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood-borne Pathogens. 

12. Practice safe chemical handling as prescribed in Material Safety and Data Sheets. 

13. Perform other such duties assigned by Property Management to meet guest or operational needs. 

14. Perform all duties not specifically outlines above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Common Guest Areas and Exterior

1. Clears trash and empties property trash containers daily. 

2. Sweeps and cleans sidewalks and stairs as needed (trash and weather related). 

3. Clears debris from parking lot, landscaping, and dumpster area daily. 

4. Ensures exterior building and grounds are clean by use of a pressure washer and blower. 

Common Guest Areas and Interior

1. Paints walls, ceilings, doors and window trim as needed. 

2. Provides Preventive Maintenance to 2 rooms each day. 

3. Ensures Preventive Maintenance repairs in the following areas:

• Lighting;
• Electrical circuits and wiring;
• Plumbing;
• HVAC;
• Guest room walls;
• Appliances;
• Doors and locks;
• Furniture;
• Carpet (remove stains) and;
• Floor coverings. 

4. Ensures Guest Laundry washers, dryers, vending machines and common areas are cleaned twice daily. 

5. Maintains clean, organized maintenance workshop and storerooms. 

Skills Needed

1. General knowledge of heating, air conditioning, electric and plumbing skills. 

2. Knowledge and ability to use basic work tools and equipment. 

3. Ability to patch holes, clean carpets, and paint walls. 

4. Ability to work well under limited supervision. 

5. Ability to work well with others. 

6. Strong work ethic. 

Skill Preferences

1. Apartment, building, or lodging maintenance experience. 

Physical Requirements

1. Ability to bend at waist and work on knees. 

2. Ability to reach over head. 

3. Ability to stand for long periods of time. 

4. Ability to walk three flights of stairs. 

5. Ability to work outside in hot or cold weather. 

6. Ability to lift and carry 50 pounds.

1. Change bed linen daily. 

2. Vacuum carpeting. 

3. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). 

4. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). 

5. Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. 

6. Make sure that the standard room set-up is complied with. 

7. Report immediately all damage found in a room. 

8. Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms. 

9. Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage. 

10. Take responsibility for the passkey and make sure it is turned in daily. 

11. Turn in immediately all "lost and found" items to Executive Housekeeper. 

12. Report immediately to the Executive Housekeeper:

• No luggage
• No service needed
• Sleep outs
• Extra guests
• Anything unusual

13. Shut off all lights, TVs and air conditioners when leaving room.

14. Assist housekeeper in any additional cleaning chores she may assign. 

15. Perform any and all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

1. Sorts linens for washer. 

2. Removes stains from badly soiled linen. 

3. Operates washers and dryers properly. 

4. Folds all linens to hotel standards. 

5. Washes banquet and kitchen laundry. 

6. Washes bedspreads, bed pads, and blankets per instructions. 

7. Keeps laundry area neat and clean. 

8. Checks daily for all banquet and restaurant linen needs. 

9. Handles all laundry chemical products properly and advises Housekeeper of inventory levels. 

10. Assists Housekeeper in other areas when laundry is slow, or work is caught up. 

11. Perform all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

1. Responsible for the cleaning of corridors, guest areas, service areas and linen closets. 

2. Empty housekeepers' trash and linen bags. 

3. Deposits linen down chute and carries trash to dumpster. 

4. Vacuums corridors and/or guestrooms. 

5. Delivers rollaway and cribs to guestrooms. 

6. Turns mattresses as directed by management. 

7. Stocks supplies needed for linen closets. 

8. Vacuums public areas. 

9. Sweeps and mops service landings. 

10. Mops vending machine areas and keeps machines clean. 

11. Checks all public restrooms for cleanliness several times daily. 

12. Checks each floor to make sure fire doors are open. 

13. Checks elevators for cleanliness. 

14. Assists with luggage handling. 

15. Cleans rooms when needed. 

16. Checks lights and changes bulbs. 

17. Maintains outside grounds daily. 

18. Assists in the unloading of deliveries and the proper storage of such. 

19. Maintenance of the marquee. 

20. Perform any and all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

General

1. Ensure the best possible lodging experience for each guest, within the framework of ESA operating guidelines.

2. Execute and follow the preventative maintenance procedures and guidelines. 

3. Follow proper grooming and appearance guidelines. 

4. Wear a provided maintenance uniform and name tag always on property. 

5. Order and install small maintenance items as needed for repair, under direction of Assistant General Manager. 

6. Complete tasks and assignments on the daily Maintenance Checklist. 

7. Complete Maintenance Request Forms within 24 hours. 

8. Complete Preventive Maintenance program on a timely basis. 

9. Respond to maintenance emergencies timely, on a 24-hour call basis. 

10. Assist with carrying dishware items to rooms when requested. 

11. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood-borne Pathogens. 

12. Practice safe chemical handling as prescribed in Material Safety and Data Sheets. 

13. Perform other such duties assigned by Property Management to meet guest or operational needs. 

14. Perform all duties not specifically outlines above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Common Guest Areas and Exterior

1. Clears trash and empties property trash containers daily. 

2. Sweeps and cleans sidewalks and stairs as needed (trash and weather related). 

3. Clears debris from parking lot, landscaping, and dumpster area daily. 

4. Ensures exterior building and grounds are clean by use of a pressure washer and blower. 

Common Guest Areas and Interior

1. Paints walls, ceilings, doors and window trim as needed. 

2. Provides Preventive Maintenance to 2 rooms each day. 

3. Ensures Preventive Maintenance repairs in the following areas:

• Lighting;
• Electrical circuits and wiring;
• Plumbing;
• HVAC;
• Guest room walls;
• Appliances;
• Doors and locks;
• Furniture;
• Carpet (remove stains) and;
• Floor coverings. 

4. Ensures Guest Laundry washers, dryers, vending machines and common areas are cleaned twice daily. 

5. Maintains clean, organized maintenance workshop and storerooms. 

Skills Needed

1. General knowledge of heating, air conditioning, electric and plumbing skills. 

2. Knowledge and ability to use basic work tools and equipment. 

3. Ability to patch holes, clean carpets, and paint walls. 

4. Ability to work well under limited supervision. 

5. Ability to work well with others. 

6. Strong work ethic. 

Skill Preferences

1. Apartment, building, or lodging maintenance experience. 

Physical Requirements

1. Ability to bend at waist and work on knees. 

2. Ability to reach over head. 

3. Ability to stand for long periods of time. 

4. Ability to walk three flights of stairs. 

5. Ability to work outside in hot or cold weather. 

6. Ability to lift and carry 50 pounds.

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

1. Responsible for the sweeping and mopping the lobby and kitchen.

2. Empty all trash cans.

3. Wash all Dishes.

4. Clean all carts.

5. Clean and detail all kitchen equipment including ovens and hood vent systems.

6. Detail clean all aspects of kitchen including walls and table legs.

7. Clean all cold wells along with polishing any stainless or brass fixtures within the kitchen area.

8. Keep all shelving neat and organized.

9. All jobs must be done in a efficient and expeditious manner.

10. Cook food to order by standards.

11. Rotate in coming food with old ((F.I.F.O) First In, First Out)).

12. Prep food for the next days use including any and all pantry items that the kitchen supplies.

13. Responsible for coming up with creative ideas for Chef Specials and working in conjunction with Food and Beverage Director to implement them.

14. Responsible for communicating to the Food and Beverage Director what foods the restaurant is needed or running low on.

15. May be required on some occasions to place food orders.

16. Always wear company approved uniforms with name tags, hats and slip resistant shoes. Not wearing approved uniform could cause you to be sent home without pay.

17. The Food and Beverage Director reserves the right to add or subtract any duties from the before mention along with taking disciplinary actions if any one of the job descriptions has not been completed or if not completed satisfactory to comply with company standards.

1. Change bed linen daily. 

2. Vacuum carpeting. 

3. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). 

4. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). 

5. Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. 

6. Make sure that the standard room set-up is complied with. 

7. Report immediately all damage found in a room. 

8. Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms. 

9. Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage. 

10. Take responsibility for the passkey and make sure it is turned in daily. 

11. Turn in immediately all "lost and found" items to Executive Housekeeper. 

12. Report immediately to the Executive Housekeeper:

• No luggage
• No service needed
• Sleep outs
• Extra guests
• Anything unusual

13. Shut off all lights, TVs and air conditioners when leaving room.

14. Assist housekeeper in any additional cleaning chores she may assign. 

15. Perform any and all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

1. Responsible for the sweeping and mopping the lobby and kitchen.

2. Empty all trash cans.

3. Wash all Dishes.

4. Clean all carts.

5. Clean and detail all kitchen equipment including ovens and hood vent systems.

6. Detail clean all aspects of kitchen including walls and table legs.

7. Clean all cold wells along with polishing any stainless or brass fixtures within the kitchen area.

8. Keep all shelving neat and organized.

9. All jobs must be done in a efficient and expeditious manner.

10. Cook food to order by standards.

11. Rotate in coming food with old ((F.I.F.O) First In, First Out)).

12. Prep food for the next days use including any and all pantry items that the kitchen supplies.

13. Responsible for coming up with creative ideas for Chef Specials and working in conjunction with Food and Beverage Director to implement them.

14. Responsible for communicating to the Food and Beverage Director what foods the restaurant is needed or running low on.

15. May be required on some occasions to place food orders.

16. Always wear company approved uniforms with name tags, hats and slip resistant shoes. Not wearing approved uniform could cause you to be sent home without pay.

17. The Food and Beverage Director reserves the right to add or subtract any duties from the before mention along with taking disciplinary actions if any one of the job descriptions has not been completed or if not completed satisfactory to comply with company standards.

General

1. Ensure the best possible lodging experience for each guest, within the framework of ESA operating guidelines.

2. Execute and follow the preventative maintenance procedures and guidelines. 

3. Follow proper grooming and appearance guidelines. 

4. Wear a provided maintenance uniform and name tag always on property. 

5. Order and install small maintenance items as needed for repair, under direction of Assistant General Manager. 

6. Complete tasks and assignments on the daily Maintenance Checklist. 

7. Complete Maintenance Request Forms within 24 hours. 

8. Complete Preventive Maintenance program on a timely basis. 

9. Respond to maintenance emergencies timely, on a 24-hour call basis. 

10. Assist with carrying dishware items to rooms when requested. 

11. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood-borne Pathogens. 

12. Practice safe chemical handling as prescribed in Material Safety and Data Sheets. 

13. Perform other such duties assigned by Property Management to meet guest or operational needs. 

14. Perform all duties not specifically outlines above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Common Guest Areas and Exterior

1. Clears trash and empties property trash containers daily. 

2. Sweeps and cleans sidewalks and stairs as needed (trash and weather related). 

3. Clears debris from parking lot, landscaping, and dumpster area daily. 

4. Ensures exterior building and grounds are clean by use of a pressure washer and blower. 

Common Guest Areas and Interior

1. Paints walls, ceilings, doors and window trim as needed. 

2. Provides Preventive Maintenance to 2 rooms each day. 

3. Ensures Preventive Maintenance repairs in the following areas:

• Lighting;
• Electrical circuits and wiring;
• Plumbing;
• HVAC;
• Guest room walls;
• Appliances;
• Doors and locks;
• Furniture;
• Carpet (remove stains) and;
• Floor coverings. 

4. Ensures Guest Laundry washers, dryers, vending machines and common areas are cleaned twice daily. 

5. Maintains clean, organized maintenance workshop and storerooms. 

Skills Needed

1. General knowledge of heating, air conditioning, electric and plumbing skills. 

2. Knowledge and ability to use basic work tools and equipment. 

3. Ability to patch holes, clean carpets, and paint walls. 

4. Ability to work well under limited supervision. 

5. Ability to work well with others. 

6. Strong work ethic. 

Skill Preferences

1. Apartment, building, or lodging maintenance experience. 

Physical Requirements

1. Ability to bend at waist and work on knees. 

2. Ability to reach over head. 

3. Ability to stand for long periods of time. 

4. Ability to walk three flights of stairs. 

5. Ability to work outside in hot or cold weather. 

6. Ability to lift and carry 50 pounds.

1. Change bed linen daily. 

2. Vacuum carpeting. 

3. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). 

4. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). 

5. Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. 

6. Make sure that the standard room set-up is complied with. 

7. Report immediately all damage found in a room. 

8. Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms. 

9. Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage. 

10. Take responsibility for the passkey and make sure it is turned in daily. 

11. Turn in immediately all "lost and found" items to Executive Housekeeper. 

12. Report immediately to the Executive Housekeeper:

• No luggage
• No service needed
• Sleep outs
• Extra guests
• Anything unusual

13. Shut off all lights, TVs and air conditioners when leaving room.

14. Assist housekeeper in any additional cleaning chores she may assign. 

15. Perform any and all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Select Service Hotel w/ 80 rooms

Salary $40,000-$45,000

What Makes a Assistant General Manager?

As a key player in the property leadership team, the Assistant General Manager partners closely with the General Manager to steer and elevate the property's operations. Reporting directly to the General Manager, the Assistant General Manager embodies the highest standards of ethical leadership, driving the property towards its business goals with passion and integrity.

A Day in the Life:

• Operational Excellence: You'll assist in managing the property's operations, ensuring guest satisfaction, brand quality assurance, budget management, and labor efficiency.
• Training and Development: You'll train associates on brand and company standards, maximizing revenue and fostering a culture of superior service.
• Compliance and Innovation: You'll ensure compliance with brand and company standards, staying updated on new initiatives.
• Safety and Security: You'll inspect and oversee adherence to safety and security standards, creating a safe environment for guests and staff.
• Guest Experience: You'll support guest satisfaction across all operations, making every stay memorable.
• Team Collaboration: You'll work closely with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to achieve property and company goals.

Requirements:

• Experience: Preferably with major hotel brands like Marriott.
• Leadership: Proven ability to lead a team in delivering exceptional guest service.
• Compliance Knowledge: Understanding of local and state compliance laws.
• Procedural Implementation: Ability to implement procedures related to cost control and inventory management.
• Policy Adherence: Ensure consistent adherence to hotel policies and brand standards.

Ideal Skills & Qualities:

• Communication and Problem-Solving: Strong skills in these areas.
• Leadership Development: Ability to cultivate leadership qualities in all staff.
• Relationship Management: Maintain positive relationships with the management company, property owners, and clients.

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

1. Change bed linen daily. 

2. Vacuum carpeting. 

3. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). 

4. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). 

5. Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. 

6. Make sure that the standard room set-up is complied with. 

7. Report immediately all damage found in a room. 

8. Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms. 

9. Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage. 

10. Take responsibility for the passkey and make sure it is turned in daily. 

11. Turn in immediately all "lost and found" items to Executive Housekeeper. 

12. Report immediately to the Executive Housekeeper:

• No luggage
• No service needed
• Sleep outs
• Extra guests
• Anything unusual

13. Shut off all lights, TVs and air conditioners when leaving room.

14. Assist housekeeper in any additional cleaning chores she may assign. 

15. Perform any and all duties not specifically outlined above that are an inherent part of the position.  Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

As a Assistant Executive Housekeeper, you would be responsible for performing the following tasks to the highest standards:

• Lead, train and supervise Room Attendants and House persons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assign daily cleaning boards; evenly distribute work amongst the team
• Verify and report status and/or discrepancies of rooms
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Communicate and coordinate with Front Desk Agents about the status of rooms in a timely and efficient manner
• Assist the Executive Housekeeping Manager with administrative duties as needed, such as scheduling, payroll edits, inventory, ordering, etc.
• Oversee the Lost & Found program
• Perform Room Attendant and/or House-person duties, as needed
• Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

Physical Activities and Requirements:

Requires finger dexterity, grasping, writing, standing, sitting, bending, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Safety Statement:

As an employee, it is your responsibility to be aware of and report all safety hazards or violations you may see or witness while performing your required duties.